Return Policy

If for any reason you find yourself unsatisfied with your purchase, you can return for exchange or refund items purchased online in 10 days after receipt of your order. The items must be in their original packaging. The wine cellars, food and the unwrapped software are excluded. 

If you wish to return an item to vinetpassion.com , there are two return options for most of the items:

  • Send your package via Canada Post. In this case, before shipping please contact our customer service at 1-450-781-2120 ext.35
  • Return your product to one of our 2 stores

Shipping fees are non-refundable.


Visit Us!

Two locations to serve you

Laval

Centropolis
110, Promenade du Centropolis
Laval (Québec) H7T 2Z6
We are open!
  • Monday to Wednesday
  • Thursday and Friday
  • Saturday
  • Sunday
  • 9:30 to 18:00
  • 9:30 to 19:00
  • 9:00 à 17:00
  • 10:00 à 17:00
450-781-8467

Montreal South Shore

Quartier Dix30
8640 Boulevard Leduc
Brossard (Québec) J4Y 0G6
Exceptional schedule : Wednesday 10am to 6pm
  • Monday Tuesday
  • Wednesday to Friday
  • Saturday
  • Sunday
  • 10:00 to 18:00
  • 10:00 to 19:00
  • 9:00 to 17:00
  • 10:00 to 17:00
450-653-2120
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